Shipping Policy


1. Shipping Coverage


Lots provides reliable logistics services for packages from South Africa to Botswana. We handle collection, customs clearance, and final delivery to your doorstep.


2. Shipping Rates & Delivery Times



  • Shipping rates vary based on order size, weight, and delivery location.
  • Estimated delivery time: 3-5 business days from the date of collection.
  • Customers will receive tracking updates via email once the order is in transit.



3. Duties & Import Taxes


All applicable duties and import taxes are charged in advance to ensure a smooth customs clearance process. This means:


  • No surprise fees upon delivery.
  • Faster processing and hassle-free shipping.


4. Order Processing & Fulfillment


  • Once your order is ready for collection, we process it within 3-5 business days.



5. Shipping Restrictions


  • We do not ship restricted or prohibited items as per Botswana customs regulations.
  • If your order contains restricted items, we will notify you before processing.




6. Contact Us


For any shipping-related inquiries, contact us at hello@lots.co.bw or Phone +267 71 427 191 or WhatsApp +27 63 993 6272.